BTI Consulting Group has ranked Shook, Hardy & Bacon in the BTI Client Service A-Team 2016: The Survey of Law Firm Client Service Performance, now ranked in the top 50.
To compile its list, BTI conducted in-depth interviews with corporate counsel at some of the world’s largest companies and noted direct, unprompted feedback about the firm. The resulting rankings evaluate more than 300 law firms on 17 activities that drive superior client service, including the four most strategic activities: providing value; understanding client business; client focus; commitment to help. The stated focus is on which law firms the legal decision makers recognize for delivering the absolute best levels of client service. The BTI Client Service A-Team list is used by law firms and corporate counsel alike to assess how law firms up in client service delivery.
Proud of our team and grateful to our clients for entrusting us with some of their most thorny litigation issues.